Having an issue? Contact Press IPTV support first. We will help you troubleshoot it. If we cannot resolve the issue, we will refund you when you request help within your plan’s refund guarantee period.
Refund guarantee by plan
| Subscription | Refund guarantee |
|---|---|
| 1 month | 24 hours |
| 3 months | 3 days |
| 6 months | 6 days |
| 1 year | 15 days |
| 2 years | 20 days |
| 3 years | 25 days |
Contact support first
- Contact us within your plan’s refund guarantee period and explain the issue.
- Share your order or invoice number, plan, device and any error message so we can help.
- Our support team will work with you to fix the issue. If we cannot resolve it, we will refund you.
The guarantee periods above describe when to contact us; they are not refund processing times.
